Frequently Asked Questions
Everything you need to know about your next timepiece or strap upgrade.
How do I know which watch strap size to order?
To find your correct size, measure the width between the lugs of your watch (where the strap attaches) in millimeters. Most watches require a 18mm, 20mm, or 22mm strap.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location and the selected courier service at checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, some items like earrings or customized straps may be exempt.
Are your watch straps compatible with Apple Watches?
Yes, we offer a range of adapters that allow our traditional leather and rubber straps to be used with all generations of the Apple Watch.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How should I care for my leather watch strap?
To prolong the life of your leather strap, avoid direct contact with water and excessive sunlight. We recommend using a specialized leather conditioner every few months to keep the material supple.